Frequently Asked Questions: Booking an Outfitted or Guided Outdoor Adventure Tour

Booking & Scheduling

How do I book a trip through GuideTime?
To book a trip, visit our website or download the mobile app, browse desired locations, variety of activity categories and real-time guide availability. Select your desired experience, and complete the booking process by providing your contact details and secure payment information for deposit.

What types of trips and guides are available on the platform?
GuideTime offers a variety of trips, including fishing, hiking, biking, hunting, rafting, lodging packages, scenic tours and more. We work with hundreds of professionally licensed and insured guides, outfitters and tour operators across the US to provide unique GuideTime curated outdoor experiences.

How far in advance should I book my trip?
We recommend booking at least 2–4 weeks in advance to secure your preferred guide and date, especially during peak seasons, but with our deep capacity of providers, we can often accommodate any last minute booking request nationwide.

What happens if I need to cancel or reschedule my trip?
You can cancel or reschedule through your GuideTime account. Please review our cancellation policy for details, as fees may apply based on the timing of your cancellation.

Can I book multiple trips with different guides at once?
Yes, our platform allows you to book multiple trips simultaneously. Simply add each trip to your cart and complete the checkout process in one session.

Preparation & Planning

What should I bring for my guided trip?
Your guide will provide a list of recommended items, which may include clothing, snacks, water, and any special gear. Check the trip details for specific requirements.

Are there age or skill level requirements for certain trips?
Yes, some trips have age or skill level requirements. These details will be noted in the trip description to help you choose the right experience.

How do I communicate with my guide before the trip?
Once booked, you can contact your guide through our messaging feature on the platform to discuss trip details, preferences, and questions.

Can I customize my trip to suit my preferences or group size?
Many guides offer customizable trips. Look for customization options in the trip details or discuss directly with your guide.

What if I have dietary restrictions or medical conditions to consider?
Share any dietary restrictions or medical conditions with your guide during the booking process so they can accommodate your needs.

During the Trip

What does a typical guided trip experience look like?
A typical trip includes an orientation, a guided activity, and time for questions or relaxation. Guides will ensure you have a safe and enjoyable experience tailored to the trip type.

Are safety precautions and gear provided during the trip?
Yes, all necessary safety precautions are taken, and most trips include essential gear. Check the trip details for what is provided and what you may need to bring.

Can I bring my own equipment, or do I need to rent it?
You’re welcome to bring your own equipment if you prefer, but rental options may also be available. Check with your guide for specifics.

What happens in case of bad weather or other unexpected issues?
Your guide will determine if the trip can proceed safely. If not, they’ll work with you to reschedule or issue a refund based on our policy.

Are photos or videos included in the trip, or is that an add-on service?
Some guides include photography or videography as part of the trip, while others offer it as an add-on. Check the trip details or ask your guide.

Post-Trip

How do I leave a review for my guide after the trip?
After your trip, you’ll receive an email or notification prompting you to leave a review. Your feedback helps other users and supports your guide’s business.

What should I do if I encounter an issue during the trip?
If you face any issues, contact our support team immediately. We’re here to resolve problems and ensure you have a positive experience.

Can I book the same guide for future trips?
Absolutely! You can book the same guide through their profile on our platform, subject to availability.

What is the appropriate amount to tip my guide?
Tipping is at your discretion, but 15–20% of the trip cost is a common practice to show appreciation for a great experience.

Does GuideTime offer loyalty rewards or discounts for frequent bookings?
Yes, we offer a loyalty program with discounts and special perks for repeat customers. Details are available on our website or app.